Changes between Version 2 and Version 3 of TracTickets
- Timestamp:
- 12/24/20 10:50:38 (4 years ago)
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TracTickets
v2 v3 2 2 [[TracGuideToc]] 3 3 4 As the central project management element of Trac, tickets can be used for '''project tasks''', '''feature requests''', '''bug reports''' and '''software support issues''', among others. 4 As the central project management element of Trac, tickets can be used for '''project tasks''', '''feature requests''', '''bug reports''' and '''software support issues''', among others. 5 5 6 6 As with the TracWiki, this subsystem has been designed to make user contribution and participation as simple as possible. Tickets can be edited, annotated, assigned, prioritized and discussed. … … 12 12 13 13 A ticket contains the following information: 14 14 15 15 * '''Summary''' — Simple text without WikiFormatting. 16 16 * '''Description''' — The body of the ticket. Accepts WikiFormatting. 17 17 * '''Reporter''' — The author of the ticket. 18 * '''Type''' — The default types are `defect`, `enhancement` and `task`. 18 * '''Type''' — The default types are `defect`, `enhancement` and `task`. 19 19 * '''Component''' — The project module or subsystem that this ticket concerns. 20 20 * '''Version''' — Version of the project that this ticket pertains to. … … 41 41 All edits (field changes, new comments, comment edits) update the "last changed" time of the ticket. 42 42 43 '''Note:''' 43 '''Note:''' 44 44 - TracLinks and WikiFormatting can be used in the ticket description and comments. Use TracLinks to refer to other issues, changesets and files. 45 45 … … 85 85 86 86 '''Notes:''' 87 - If you need more flexibility, then use subclass `ConfigurableTicketWorkflow` and override the `get_allowed_owners` method (see [trac:#12807 Trac ticket 12807]).88 87 - If you need more flexibility, you can subclass `ConfigurableTicketWokflow` and override the `get_allowed_owners` method. 88 89 89 - Activating this option may cause some performance degradation. Read more about this in the [trac:TracPerformance#Configuration Trac performance] page. 90 90 … … 103 103 * '''priority''' — The priority dropdown list. 104 104 * '''milestone''' — The milestone dropdown list. 105 * '''owner''' — The person responsible for the ticket. 105 106 * '''cc''' — The list of emails for notifying about the ticket change. 106 107 107 108 Example: `[/newticket?summary=Compile%20Error&version=1.0&component=gui]` 108 109 To set the ticket owner the workflow action may also need to be selected. For the [TracWorkflow#TicketCreateAction default workflow], the //create and assign// action can be selected with `action=create_and_assign` and the owner specified by assigning `action_create_and_assign_reassign_owner`. Alternatively, you could avoid needing to select the action by using the [TracWorkflow#BasicTicketWorkflowCustomization default attribute] to make //create and assign// the default action.110 111 For other custom workflow actions, determine the variable names by inspecting the `name` attribute of the //action// radio button and the //owner// input or select element.112 109 113 110 == Deleting Tickets #deleter