Changes between Version 2 and Version 3 of TracTickets


Ignore:
Timestamp:
12/24/20 10:50:35 (4 years ago)
Author:
trac
Comment:

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  • TracTickets

    v2 v3  
    22[[TracGuideToc]]
    33
    4 As the central project management element of Trac, tickets can be used for '''project tasks''', '''feature requests''', '''bug reports''' and '''software support issues''', among others.
     4As the central project management element of Trac, tickets can be used for '''project tasks''', '''feature requests''', '''bug reports''' and '''software support issues''', among others. 
    55
    66As with the TracWiki, this subsystem has been designed to make user contribution and participation as simple as possible. Tickets can be edited, annotated, assigned, prioritized and discussed.
     
    1212
    1313A ticket contains the following information:
    14 
     14 
    1515 * '''Summary''' — Simple text without WikiFormatting.
    1616 * '''Description''' — The body of the ticket. Accepts WikiFormatting.
    1717 * '''Reporter''' — The author of the ticket.
    18  * '''Type''' — The default types are `defect`, `enhancement` and `task`.
     18 * '''Type''' — The default types are `defect`, `enhancement` and `task`. 
    1919 * '''Component''' — The project module or subsystem that this ticket concerns.
    2020 * '''Version''' — Version of the project that this ticket pertains to.
     
    4141All edits (field changes, new comments, comment edits) update the "last changed" time of the ticket.
    4242
    43 '''Note:'''
     43'''Note:''' 
    4444 - TracLinks and WikiFormatting can be used in the ticket description and comments. Use TracLinks to refer to other issues, changesets and files.
    4545
     
    8585
    8686'''Notes:'''
    87  - If you need more flexibility, then use subclass `ConfigurableTicketWorkflow` and override the `get_allowed_owners` method (see [trac:#12807 Trac ticket 12807]).
    88 
     87 - If you need more flexibility, you can subclass `ConfigurableTicketWokflow` and override the `get_allowed_owners` method.
     88 
    8989 - Activating this option may cause some performance degradation. Read more about this in the [trac:TracPerformance#Configuration Trac performance] page.
    9090
     
    103103 * '''priority''' — The priority dropdown list.
    104104 * '''milestone''' — The milestone dropdown list.
     105 * '''owner''' — The person responsible for the ticket.
    105106 * '''cc''' — The list of emails for notifying about the ticket change.
    106107
    107108Example: `[/newticket?summary=Compile%20Error&version=1.0&component=gui]`
    108 
    109 To set the ticket owner the workflow action may also need to be selected. For the [TracWorkflow#TicketCreateAction default workflow], the //create and assign// action can be selected with `action=create_and_assign` and the owner specified by assigning `action_create_and_assign_reassign_owner`. Alternatively, you could avoid needing to select the action by using the [TracWorkflow#BasicTicketWorkflowCustomization default attribute] to make //create and assign// the default action.
    110 
    111 For other custom workflow actions, determine the variable names by inspecting the `name` attribute of the //action// radio button and the //owner// input or select element.
    112109
    113110== Deleting Tickets #deleter